Support

Support for the Weissach CFO Dashboard.

If you need help with QuickBooks connections, data sync issues, forecasting logic, or access problems, use the support information below.

Weissach Specialty Performance

Private finance tooling for internal cash planning, hiring analysis, and QuickBooks-connected operational reporting.

Last updated April 3, 2026

Primary support channel

reece.day@weissachvbc.com

Email is the fastest way to get help with connection issues, finance calculations, or access requests. Include the company name, a short description of the issue, and any relevant screenshots or exported error details.

Response target

1 business day

Requests involving production QuickBooks access, data integrity concerns, or finance-signoff questions are prioritized.

What to include in a support request

The company or workspace affected
A summary of what you expected to happen
Any exact error text or screenshots
Whether the issue is in QuickBooks connection, sync, import, or forecasting

Common request types

QuickBooks connection

OAuth issues, reconnects, company selection problems, or production setup questions.

Data sync and imports

Cash accounts not updating, AR snapshots not loading, payroll history gaps, or owner-card import issues.

Forecasting and modeling

Questions about runway, payroll sufficiency, hiring affordability, scenario assumptions, or workbook exports.